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Payouts

Payouts

Manage payout periods, review earnings, and distribute rewards to your affiliates.

Payouts are how your referrers receive their earned rewards. Depending on your program's reward mode, payouts can be automatic (gift card top-ups) or manual (tracked for you to pay out yourself).

Reward Modes

The payout process depends on the reward mode you chose for your referral program:

Gift Card (Automatic)

When a conversion is approved, the referrer's Square gift card balance is automatically topped up with the reward amount.

  • No manual payout needed
  • The referrer can use the balance at your business
  • Zero cash leaving your business

Manual Payout

Rewards are tracked in the system, but you pay them out yourself through your preferred method (check, bank transfer, PayPal, etc.).

Payout Statuses

Each payout moves through these stages:

StatusWhat It Means
DraftPayout created, showing calculated earnings for the period
ExportedPayout data has been exported for processing
PaidPayout is marked as complete

Creating Payouts

  1. Navigate to Payouts in the sidebar
  2. Click Create Payout
  3. Select the payout period (date range)
  4. Review the calculated earnings for each referrer
  5. Save as Draft

The payout is calculated from all Approved conversions within the date range that haven't been included in a previous payout.

Reviewing Payout Details

Each payout shows:

FieldDescription
PeriodStart and end date of the payout period
ReferrerThe person being paid
Total ConversionsNumber of successful referrals in the period
Total AmountSum of all reward amounts
StatusDraft, Exported, or Paid

Processing Payouts

For Gift Card Programs

Gift card rewards are processed automatically when conversions are approved. The payout record serves as a record of what was issued.

If a gift card top-up doesn't go through (e.g., a temporary Square issue), the operation is saved and retried automatically. You can also manually retry from Partners > Failed Operations.

For Manual Payout Programs

  1. Review the draft payout to verify amounts
  2. Export the payout data (CSV) for processing through your payment system
  3. Process payments through your preferred method
  4. Mark the payout as Paid once complete

Tracking Revenue and Commissions

The dashboard provides a visual breakdown of revenue versus commissions over time, helping you understand the ROI of your referral program:

Revenue and Commissions chart showing daily revenue and commission trends over the last 30 days

Best Practices

  • Set a regular payout schedule (weekly, bi-weekly, or monthly) so referrers know when to expect rewards
  • Review draft payouts before marking as paid to catch any issues
  • Use gift card rewards when possible to keep money in your business and simplify payouts
  • Check Failed Operations regularly to make sure gift card top-ups aren't stuck

Next Steps

Tracking Conversions

Understand how conversions are created and linked to referrers.

Fraud Detection

Learn how automatic fraud detection protects your payouts.