Contact

Questions? Get
in touch.

Get in touch

Email us and we'll get back to you within 48 hours.

support@viralref.com

Email us directly

Drop us a line and we'll get back to you within 48 hours.

Email support@viralref.com

FAQ

Questions, answered plainly

Haven't found what you're looking for? Contact us. We're glad to help.

ViralRef is a viral referral platform built specifically for service businesses on Square: hair salons, barbershops, spas, fitness studios, massage therapists, tattoo parlors, pet groomers, and any local business where personal referrals drive growth. Connect your Square account, set your reward amounts, and go live in under 5 minutes.

Questions? Get in touch.

Get in touch

Email us directly

Questions, answered plainly

What is ViralRef and who is it for?

How does the viral loop actually work?

What reward types are available?

Do I need Square to use this?

How does fraud protection work?

Can my staff be referral partners too?

How much does it cost?

How is ViralRef different from generic affiliate software?

How do coupon rewards work at the register?

How are commissions and rewards calculated?

What is the affiliate portal?

Can affiliates save their referral card to Apple Wallet or Google Wallet?

What are bounties and challenges?

What happens if something goes wrong with Square?

Can I use ViralRef with Square Appointments?

What happens if a customer is referred by multiple affiliates?

How do I set up different commission rates for different affiliates?

Does ViralRef support custom domains?

Questions? Get
in touch.